Mark Stiles MarketingMarketing, CRM and digital systems
For small and growing businesses

Your marketing should make your business easier to grow. Not harder to run.

We help small and growing businesses fix the systems that get in the way of sales, follow-up and visibility. That includes CRM problems, websites, local search, AI visibility, lead flow and the marketing processes that connect them.

Start with the problem. We will help you figure out what needs fixing first.

Talk with Mark See what we help fix

33+ years in business and marketing  |  CRM, websites, digital visibility and AI-assisted business systems  |  Michigan-based, working remotely with businesses nationwide

Mark Stiles
Sound familiar?

Most businesses come to us with one of these.

You do not need to know which service to buy. If any of this sounds like your week, that is enough to start the conversation.

Leads come in, but follow-up depends on whoever remembers. Some of them never hear back.
The CRM is full of old records nobody trusts, so the sales team works from memory and spreadsheets.
The website looks fine, but it is not bringing in calls, and nobody knows why.
A competitor shows up on Google and in Maps. You do not, or your listing is wrong.
Marketing is a pile of disconnected tools, logins and vendors that nobody owns end to end.
Someone said "we should be using AI for this," and nobody knows where it would help and where it would just add work.
What we help fix

Six areas, one place to start.

Most problems overlap. A slow website hurts search. A messy CRM hides the leads the website did bring in. We look at the whole chain, then fix what matters first.

CRM and sales follow-up

Overdue tasks, buried leads, missed renewals, reports nobody trusts. We audit the system read-only, score it, and rebuild the parts that are costing you sales.

CRM problem? Start with Fix My CRM Fast →

Websites and digital presence

Sites that load slowly, links that break, forms that go nowhere, pages that do not say what you do. We repair what can be repaired and rebuild what cannot.

Search, Maps and AI visibility

Google, Maps, local listings and AI search all shape who gets the call. We check where you stand and fix the gaps.

Not sure customers can find you? Get a free Digital Score →

Lead flow and marketing systems

Where leads come from, where they land, who follows up and how you know. We connect the pieces so nothing depends on memory.

Workflow and process improvement

The steps between "a customer called" and "the work got done." We map them, find the bottlenecks, and write down a version people will follow.

AI-assisted business implementation

Practical uses of tools like ChatGPT and Claude inside a real workflow, with human review built in. We also tell you where AI would only add complexity.

How it works

Start with the problem. We will find the priority.

The same approach every time, whether it is a two-week fix or a longer project.

Talk

Tell Mark what is not working. No prep needed and no service to pick out first.

Assess

A read-only look at the systems involved. Nothing changes until you understand what you have.

Prioritize

A short written plan: what is broken, what matters first, and what it will cost.

Fix

The work gets done, with your approval before anything on a live system changes.

Enable

Documentation and training so your team can run it after we are gone.

Mark Stiles, founder of Mark Stiles Marketing
Experienced help without the agency layers

You work directly with Mark.

Mark Stiles Marketing is a small practice run by Mark Stiles, who has spent more than three decades in business and marketing. He led marketing for a healthcare group as it grew from six clinics to twelve locations, sold technology services to business buyers, has run his own businesses since 2009, and has spent the last three years putting AI tools to work on ordinary business problems.

There is no account manager between you and the person doing the work. Mark does the assessment, builds or coordinates the fix, writes the documentation, and trains your people. When a project needs a specialist, he brings one in and stays responsible for the result.

Mark's full professional background, case studies and method →

Proof

One CRM rebuild, in numbers.

A regional office-equipment dealer in Michigan had a CRM the sales team had stopped trusting. More than 400 tasks were overdue and hot leads sat next to cold ones. Mark audited it read-only, scored it, and rebuilt the task and renewal structure.

47 → 86CRM health score, out of 100, from audit to rebuild
101Renewal tasks activated and tracked
16+Accounts restored to dated activity logging
12 / 6Verified lead conversations and booked follow-ups from the first prioritized outreach

The sales team made those calls. The rebuilt system's job was to surface the right accounts to call first. Beyond client work, Mark designed and built eight live business and digital systems of his own, running on Stripe, WordPress, Squarespace, Systeme.io and custom code. Details on MarkStiles.AI.

Talk with Mark

Tell us what is not working.

Send a few sentences about the problem. Mark will read it himself, tell you whether it is something we can help with, and suggest a first step. No pitch deck, no pressure.

Email Mark Book a 30-minute call
Consulting projects typically start at $1,500. Smaller assessments and diagnostics are available when a full project is not the right first step.